Inflight and airport shopping, reimagined
We shape offers around passenger behaviour, route and dwell time – creating experiences that feel relevant, well-timed and commercially effective across every journey.
Trusted, high-performing brands
Tailored ranges by route and audience
Food, drink and onboard catering
Reliable global distribution
Scalable network
Crew training and support
Retail technology and payments
Marketing and commercial insight
Seamlessly integrated retail at every stage of the passenger journey
From airport to onboard and beyond, we see the potential of every retail micro-moment. A joined-up approach that connects channels, increases spend and elevates passenger experience.
Pre-flight communications
Engage customers before they travel. We design high-performing pre-order and digital communications that introduce the range early, drive awareness and secure purchases ahead of departure.
Airport duty free
A curated retail offer designed to perform in busy, high-footfall environments. We align product, pricing and merchandising to maximise visibility, conversion and spend – capturing pre- and post-flight traffic.
In-flight retail
Retail and onboard food and drink that fit seamlessly into the passenger experience. We tailor ranges and catering to route and audience, supported by crew training, print and digital communications and payment technology – all built around efficiency and strong commercial margins.
Home deliveries and pre-order
Extend the retail experience beyond the journey. From pre-order to home delivery, we create convenient, end-to-end solutions that capture additional revenue and improve customer satisfaction.
Smooth logistics, from sourcing to delivery
Our logistics keep everything moving. From procurement to delivery, we manage stock, routing and timing with precision – ensuring products arrive where they need to be, on time and without disruption.
40+
Global markets supplied
Weekly deliveries
Consistent, on-time supply across air, land and sea
Reliable supply chain
Consistent stock availability for every route
Bonded warehouses
Secure, duty-compliant storage
Strategic merchandising
A product range tailored to your channel and customer demographic
Different channels attract different customers – with distinct needs, expectations and spending behaviours. Getting the range right is key to driving sales and delivering a relevant experience.
Premia builds ranges around real customer insight, shaping product, pricing and mix to suit each channel. The result is stronger conversion, higher spend and a better overall retail experience.
- Channel-specific product ranges
- Improved conversion and relevance
- Increased average spend and basket size
- Balanced mix of trend-led and core products
- Flexible by route, region or audience
Let's talk.
Have a retail opportunity in mind, or looking to improve an existing offer? Let’s talk about how we can tailor the right approach for your channel, your customers and your commercial goals.